Dispatches from the Empire


Let me repeat that back to you

Treat it like a checkpoint, rather than a continuation of the discussion. Before you continue the discussion by introducing a new idea, or presenting an opinion, stop, repeat, and confirm. Then you can be sure you’re moving forward on the same page.

Effective and useful, but I’m learning that people who don’t communicate like this do not often appreciate this communication style. Usually, they hate it. They find it pedantic (which it is — by design) and infantilizing. In our culture, we’re taught from a young age to believe that if we don’t know or understand something, we are dumb. People don’t react well when they feel dumb.

Finding people that are open to new communication styles is rare. Finding people willing to critically analyze their communication styles are even rarer.

Cherish the people willing to learn new things about themselves.